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How Big Box Retailers Can Create a World-Class Experience in Retail

Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience – good or bad – can travel globally in seconds.  For retail brands, the market is a high-stakes game of exceeding customers’ expectations. Brands that impress their customers boost retention rates …

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Family Helping Family in The Wake of Hurricanes Harvey and Irma

“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation.  A hurricane evacuee herself ten years ago, Davis felt compelled to help victims of Hurricanes Harvey and Irma. So, she rallied with her Global teammates in their Tucson, Arizona office …

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